CUInsight Minute with Lauren Culp – December 11, 2020

first_imgHow Do You Evaluate Performance During a Pandemic?by LORI MACKENZIE, JOANNE WEHNER, SOFIA KENNEDY, HBRThe ongoing crises of 2020 are affecting women’s careers and, as we enter performance review season, managers have a responsibility to make sure that bias against women — and women of color in particular — doesn’t do further damage. If you want to retain this critical group of talent and avoid lasting consequences for workplace diversity, it will help to rethink how your organization handles performance reviews. (read more) Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week.Mentioned:Authentic leadership starts at the topby RENÉE SATTIEWHITE, AACUC“Leadership starts at the top.” That is a common phrase that we have all heard before, right? It is a motivational, digestible, and relatable saying. It empowers employees to hold leadership accountable and it also highlights executives’ ability to spark meaningful change. It is a common phrase that resonates across pay scales and jumps across cultural lines. That is why we use it so much. (read more)Emotional engagement: Differentiate your members’ experienceby STEVE HEUSUK, CUNA MUTUAL GROUPEmotions play a huge role in shaping member experience. Emotions influence members’ desire to buy or not to buy, what they remember and share about their experiences, and, most importantly, whether they will be loyal to your credit union. To better understand how emotions shape member perceptions of their credit unions, CUNA Mutual conducted research earlier this year that examined emotions at two different levels: (read more) ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Lauren Culp Lauren Culp is the Publisher & CEO at CUInsight.com.She leads the growing team at CUInsight, works with organizations serving credit unions to maximize their brand and exposure, connects … Web: https://www.cuinsight.com Detailslast_img

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